Customer Information Management (CIM) holds information about either individuals or companies for which USDA Grain Inspection, Packers and Stockyards Administration provides services.
Request a Customer Number
- Allows a new user to create a customer number to access services provided by USDA Grain Inspection, Packers and Stockyards Administration. The user who creates the customer number automatically becomes the primary point of contact (POC) for that record.
My Customer List
- Allows users to view and modify information found under their customer number(s). If you are designated as a point of contact (POC) for a customer number, you can modify the information in the record by using the Edit link or the Select drop down.
- Allows the user to select search criteria for specific records. Provides an option for viewing individual records or for downloading records in a Microsoft Excel file. Search results will only show customer records to which the user has access.
Request Access to existing Customer Number
- Provides a way to allow other individuals to have access to a customer's information. The designated user for the customer record approves or rejects the request.